General Data Protection Regulation" (GDPR)

Privacy at a Glance

General Notes

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.

Data Collection on our Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the operator's contact details in the imprint of this website.

How do we collect your data?

Your data is collected in part by you providing it to us. This can be, for example, data that you enter into a contact form. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time using the address provided in the imprint. Furthermore, you have a right to lodge a complaint with the responsible supervisory authority.

Analysis Tools and Third-Party Tools

When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy. You can object to this analysis. We will inform you about the options for objection in this privacy policy.

2. General Notes and Mandatory Information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Note on the responsible entity

The responsible entity for data processing on this website is:

Kerstin Özdel
Bektaş Mahallesi, 120. Sokak, No.23/O1
TR-07450 Alanya/Antalya

Telefon: +90 (0)242-522 17 71
E-Mail: info@talkingzoo.de

Responsible authority is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent already given at any time. An informal notification by email to us is sufficient for this purpose. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the supervisory authority

In the event of breaches of data protection law, the data subject has the right to lodge a complaint with the supervisory authority. The competent supervisory authority for data protection issues is the State Data Protection Officer of the federal state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: [https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html](https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html)

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

Upon completion of a paid contract, if there is an obligation to provide us with your payment details (e.g., account number for direct debit), these data will be required for payment processing.

Payment transactions via the common payment methods (Visa/MasterCard, direct debit) are exclusively processed via encrypted SSL or TLS connection. You can recognize an encrypted connection by the change in the browser's address bar from "http://" to "https://" and by the padlock symbol in your browser bar. With encrypted communication, your payment data transmitted to us cannot be read by third parties.

Information, Blocking, Deletion

In accordance with applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing, as well as, if applicable, a right to rectification, blocking, or deletion of this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time using the address provided in the imprint.

Objection to Promotional Emails

The use of contact data published within the scope of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited sending of promotional information, such as spam emails.

3. Data Collection on Our Website

Our website uses cookies in part. Cookies do not harm your computer and do not contain any viruses. Cookies are used to make our offer more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Cookies that are necessary for the execution of the electronic communication process or for the provision of certain functions desired by you (e.g., shopping cart function) are stored based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your browsing behavior) are stored, they will be treated separately in this privacy policy.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

- Browser type and browser version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address

These data will not be combined with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

Contact Form

When you submit inquiries to us via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not disclose this data without your consent.

The processing of the data entered into the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. An informal notification by email to us is sufficient. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g. after processing of your inquiry is completed). Mandatory legal provisions – especially retention periods – remain unaffected.

Social Media

Sharing content via plugins (Facebook, Google+1, Twitter & Co.)

The content on our pages can be shared in a data protection-compliant manner on social networks such as Facebook, Twitter, or Google+. If the user is logged into one of the social networks, an information window appears when using the social buttons from Facebook, Google+1, Twitter & Co., in which the user can confirm the text before submitting.

Our users can share the content of this page on social networks in a data protection-compliant manner without complete surfing profiles being created by the operators of the networks.

Facebook Plugins (Like & Share Button)

On our pages, plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our page. An overview of the Facebook plugins can be found here:

https://developers.facebook.com/docs/plugins

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click on the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate your visit to our pages with your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or its use by Facebook. For more information, please see Facebook's privacy policy at: https://www.facebook.com/policy.php

If you do not wish Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Twitter Plugin

Our pages integrate functions of the Twitter service. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or its use by Twitter. For more information, please see Twitter's privacy policy at: https://twitter.com/privacy

You can change your privacy settings on Twitter in your account settings at https://twitter.com/account/settings.

Google+ Plugin

Our pages use Google+ functions. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and sharing of information: The Google+ button allows you to publish information worldwide. Via the Google+ button, you and other users receive personalized content from Google and our partners. Google stores both the information that you have given a +1 for content and information about the page that you viewed when you clicked on +1. Your +1s may be displayed as notices along with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and advertisements on the Internet.

Google records information about your +1 activities to improve Google services for you and others. To use the Google+ button, you need a globally visible, public Google profile that must contain at least the name chosen for the profile. This name is used in all Google services. In some cases, this name may also replace another name that you used when sharing content through your Google account. The identity of your Google profile may be displayed to users who know your email address or have other identifying information about you.

Use of the information collected: In addition to the purposes described above, the information you provide will be used in accordance with applicable Google privacy policies. Google may publish aggregated statistics about users' +1 activities or share them with users and partners, such as publishers, advertisers, or affiliated websites.

Instagram Plugin

On our pages, functions of the Instagram service are integrated. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by Instagram.

For more information, please see Instagram's Privacy Policy: https://instagram.com/about/legal/privacy/

LinkedIn Plugin

Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time one of our pages containing LinkedIn features is accessed, a connection to LinkedIn's servers is established. LinkedIn is notified that you have visited our website with your IP address. If you click the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to our website with you and your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the transmitted data or its use by LinkedIn.

For more information, please see LinkedIn's Privacy Policy at: https://www.linkedin.com/legal/privacy-policy

Pinterest Plugin

We use social plugins from the social network Pinterest on our site, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA ("Pinterest").

When you visit a page that contains such a plugin, your browser establishes a direct connection to Pinterest's servers. The plugin transmits protocol data to Pinterest's server in the USA. This protocol data may include your IP address, the addresses of the websites visited, which also contain Pinterest functions, the type and settings of the browser, the date and time of the request, your use of Pinterest, and cookies.

For more information on the purpose, scope, and further processing and use of data by Pinterest, as well as your rights and options for protecting your privacy, please refer to Pinterest's privacy policy: https://about.pinterest.com/de/privacy-policy

5. Analysis Tools and Advertising

Google Analytics

This website utilizes features of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.

IP Anonymization

We have activated the IP anonymization feature on this website. This means that your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.

Browser Plugin

You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

Objection to Data Collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Disable Google Analytics

For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Data Processing Agreement

We have entered into a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics

This website utilizes the "demographic features" function of Google Analytics. This enables the generation of reports containing information about the age, gender, and interests of site visitors. These data are sourced from Google's interest-based advertising as well as visitor data from third-party providers. These data cannot be attributed to any specific individual. You can deactivate this function at any time through the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as outlined in the "Objection to Data Collection" section.

Google AdSense

This website uses Google AdSense, a service for embedding advertisements from Google Inc. ("Google"). The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense employs so-called "cookies," which are text files stored on your computer enabling an analysis of website usage. Google AdSense also utilizes web beacons (invisible graphics) to evaluate visitor traffic on these pages.

Information generated by cookies and web beacons regarding the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the United States and stored there. This information may be shared by Google with Google's partners. However, Google will not merge your IP address with other data stored by you.

The storage of AdSense cookies is based on Art. 6(1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offerings and advertising.

You can prevent the installation of cookies by adjusting your browser settings accordingly. However, please note that if you do this, you may not be able to use all the features of this website to their fullest extent. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Google Analytics Remarketing

Our websites utilize the features of Google Analytics Remarketing in conjunction with the cross-device capabilities of Google AdWords and Google DoubleClick. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

This feature allows Google Analytics Remarketing-created advertising audiences to be linked with the cross-device capabilities of Google AdWords and Google DoubleClick. In this way, interest-based, personalized advertising messages adapted to your previous usage and browsing behavior on one device (e.g., mobile) can also be displayed on another of your devices (e.g., tablet or PC).

If you have given your consent, Google links your web and app browser history for this purpose with your Google account. This allows personalized advertising messages to be displayed on any device where you are signed in with your Google account.

To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked with our Google Analytics data to define and create audiences for cross-device advertising.

You can permanently opt out of cross-device remarketing/targeting by disabling personalized advertising in your Google account; to do so, follow this link: https://www.google.com/settings/ads/onweb/

The aggregation of collected data in your Google account is based solely on your consent, which you can give or revoke at Google (Art. 6(1) lit. a GDPR). For data collection processes not merged in your Google account (e.g., because you do not have a Google account or have objected to merging), the collection of data is based on Art. 6(1) lit. f GDPR. The legitimate interest arises from the website operator's interest in anonymized analysis of website visitors for advertising purposes.

For further information and the privacy policy, please refer to Google's Privacy Policy at: https://www.google.com/policies/technologies/ads/

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we utilize what is known as Conversion Tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that are placed on the user's computer by the internet browser. These cookies expire after 30 days and are not used for personal identification of users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers' websites. The information obtained through the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of "conversion cookies" is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website offering and its advertising.

More information about Google AdWords and Google Conversion Tracking can be found in Google's privacy policy: https://www.google.com/policies/privacy/

You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Google reCAPTCHA

We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").

reCAPTCHA is used to check whether data entry on our websites (e.g., in a contact form) is done by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, duration of stay of the website visitor on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

The data processing is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings against abusive automated spying and spam.

For more information on Google reCAPTCHA and Google's privacy policy, please refer to the following links: https://www.google.com/intl/de/policies/privacy/

and https://www.google.com/recaptcha/intro/android.html

Facebook Pixel

Our website uses the visitor action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") for conversion tracking.

This allows us to track the behavior of site visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This enables us to evaluate the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising measures.

The data collected is anonymous to us as the operator of this website; we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile and enabling Facebook to use the data for its own advertising purposes, in accordance with the Facebook Data Policy at https://www.facebook.com/about/privacy/. This may allow Facebook to place advertisements on Facebook pages as well as outside of Facebook. As the website operator, we cannot influence this use of the data.

For more information on Facebook's privacy practices, please refer to Facebook's privacy policy at https://www.facebook.com/about/privacy/.

You can also deactivate the "Custom Audiences" remarketing feature in the ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged in to Facebook.

If you do not have a Facebook account, you can opt out of Facebook's usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

Newsletter

Newsletter Data

If you would like to receive the newsletter offered on the website, we require an email address from you as well as information that allows us to verify that you are the owner of the specified email address and agree to receive the newsletter. Further data is not collected or is collected only on a voluntary basis. We use this data exclusively for the purpose of sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of data, email address, and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and will be deleted from our servers after you unsubscribe. Data stored by us for other purposes (e.g., email addresses for the members' area) remains unaffected by this.

Plugins and Tools

YouTube

Our website uses plugins from the Google-operated YouTube page. The site is operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established, and it is communicated to the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Further information on the handling of user data can be found in YouTube's privacy policy at: https://www.google.de/intl/de/policies/privacy

Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established, and it is communicated to the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you allow Vimeo to directly associate your surfing behavior with your personal profile. You can prevent this by logging out of your Vimeo account.

Further information on the handling of user data can be found in Vimeo's privacy policy at: https://vimeo.com/privacy

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an appealing presentation of our online offers and an easy findability of the places we have indicated on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

More information on the handling of user data can be found in Google's privacy policy: https://www.google.de/intl/de/policies/privacy/